ISO 9001:2015 is an international standard that outlines the criteria for a quality management system (QMS). Organizations use it to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, and to enhance customer satisfaction through effective system implementation.
Core Principles of ISO 9001:2015
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Improvement
- Evidence-Based Decision Making
- Relationship Management
Curriculum
- 1 Section
- 0 Lessons
- 1 Week
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- Exam qq1
Instructor
